Thrive & Inspire: At Orion, O’Brien and Patel's Focus Is ‘Families We Transport Every Day’
Mar. 6, 2023
ORION EMS Vice President Sumi Patel and President/CEO & Founder Gerard O'Brien
DESCRIBE YOUR HIGHLIGHT of 2022. A continuation of our values, our leadership within the industry and the commitment to quality that our customers have come to expect. We remain on a growth trajectory within Houston and are happy to continue to expand our customer base by providing quality care.
How did you lead through Covid and adapt for success? As an EMS company, any public health emergency places us squarely in the spotlight. While this may seem daunting, being ready and able to handle any medical needs for our community is a pillar of ORION. Our friends and neighbors were hurting, and we made a commitment to be there for them, just as we have for the last 15 years. During these last two years, ORION’s leadership team ensured that our medical personnel were fully trained on the latest guidelines in patient care, and we frequently consulted with the leading medical and government authorities. The core mission of ORION did not change: to provide professional, compassionate medical care to every patient.
How did your career journey lead you to EMS? Throughout my life, I have challenged the status quo of various industries. To me, the most insidious thought for any organization is, “That’s the way we’ve always done it.” In my career, I’ve consistently rejected the concept that an organization has reached its ceiling of potential impact. Having owned several businesses, my primary strategy has been to identify new efficient and customer-friendly ways to function. My decision to enter EMS was no different; I saw an industry that was too crowded (from a competition standpoint) and barely acknowledging the needs of the people it was supposed to be serving. I founded ORION to be the premier EMS company in Houston by returning the focus of our work to where it should always be — the families that we transport every day.
What’s “the end game” for ORION? The “end” is also our “beginning”: our staff and our patients. Every decision I make with our leadership team is focused on providing the best medical care possible in every transport. We are providing the Houston region with safe, reliable care for their loved ones while showing the public, and the EMS industry, what an ambulance service should be.
Describe ORION’s “win-win strategy” in the community. Our strategy centers on people — our staff, our hospital clients, and our patients. The EMS industry is so unique because, by definition, people come to us at difficult moments. ORION has a reputation for not only the quality of care we provide, but in the kindness and empathy shown by each employee. We would not have existed in this industry for as long as we have without being a bright light for the people of Houston when they need us.
What are your favorite aspects of your team? Without question, my favorite aspect is that ORION’s leadership team is entirely “homegrown.” Beginning with Vice President Sumi Patel, every senior leader started their career with ORION at a different level and has earned promotion to their current role. Those shared experiences create exceptionally strong bonds between us, and it ensures that we come to work focused on the same goals each day. Sumi has been standing with me since the beginning of ORION 15 years ago, and her commitment to excellence is, truly, unparalleled.
What makes you excited for 2023? The year 2023 is shaping up to have the same dynamic aspects that impact all EMS companies across the industry. We are excited that our stability in the marketplace, the leadership that guides our company and our continued quality of service will carry us through any challenges that may arise.
From Your Site Articles
Keep Reading
Show less
Thousands Turn Up to Kick Off the Nutcracker Market at a Pair of Fab Fashion-Show Fetes
Daniel Ortiz
Nov. 18, 2024
A model on the runway at the Saks show kicking of the Nutcracker Market
A PAIR OF fashion-show events kicked off the annual Nutcracker Market in support of the Houston Ballet.
The Saks Fifth Avenue Fashion Show and Luncheon hit the runway at NRG Center first, with Ileana Treviño and Beth Zdeblick as chairs and TV’s Deborah Duncan as emcee, raising more than $450,000. Nearly 1,500 guests turned up for the stylish affair.
“Amidst a dreamy backdrop of whites and cream, guests dined stage-side while models donning Sachin & Babi designs — courtesy of Saks Fifth Avenue — dazzled on the runway,” noted a rep for event organizers. “Contemporary yet classic pieces set an idyllic backdrop as a solo violinist executed a series of effervescent tunes, delivering a mix of spirited pop.”
The following day, Macy’s took center stage, for another fashionista fest drawing nearly 1,500 and raising about $375,000. Michelle Barrett, Sarah Davidson and Michelle Jeffery served as chair, with another Houston TV personality, Amy Davis, stepping in as emcee.
“Models glided down the runway in a blur of cream and gold to the holiday classic ‘Snow,’ which was followed by the contrasting bright and vibrant ensembles from the Disney collection,” said a rep. “Mickey Mouse even joined in on the fun, dancing down the catwalk to ‘Hey, Mickey!’ Another delight was the tribute to ‘Wicked,’ where models showcased their best Glinda- and Elphaba-inspired looks.”
The Nutcracker Market provides support for Houston Ballet, its Academy and scholarship programs. Since its inception in 1981, Nutcracker Market has raised more than $90.5 million for the Ballet.
Saks guests included Tracey Williford, Megan Kessler, Beth Zdeblick, Ileana Treviño, Sharon Erskine, Heidi Turney, Kristy Bradshaw, Lindsey Brown, Julie Kent, Beth Muecke, Patti Murphy, Martha Finger, Mignon Gill, Shawn Stephens, Blair Kessler, Jo Furr, C.C. Conner, Chita Kraft and Ann Bean. Macy’s welcomed Michelle Barrett, Sarah Davidson, Michelle Jeffery, Cheryl Zane, Amy Davis, Gary Hudgins, Susan Binney, Melissa Reihle, Jennifer Kushner and Tina Raham Stewart.
Allison Chavez, Devorah Rose and Chea Kelly at Saks show
Debbie Christ, Renee Humphrey, Katrina Anrim and Tina Raham-Stewart at Saks show
Sarah Lane and Lisa Sharp at the Macy's show
Models at the Macy's show
Deborah Elias, Laurette Veres and Jessica Rossman at Saks
Megan Kessler, Sarah Davidson and Camille Wieprecht at Macy's show
Wendy Burks, Renee Humphrey and Anne Graham at the Macy's show
Keep Reading
Show less
Encore! Beloved Gala for Avenue 360’s Omega House Hospice Triumphantly Returns to Center Stage
Daniel Ortiz
Nov. 13, 2024
Bashar and Brigitte Kalai, and Alicia and Lance Smith
ONE OF HOUSTON'S most beloved charitable galas made a comeback, as the newly renamed “Voices for Hope” in support of Avenue 360 Health and Wellness and its nearly 40-year-old Omega House hospice for HIV patients bowed at River Oaks Country Club.
Formerly called Sing for Hope and launched by Avenue antecedent organization Bering Omega, the music-savvy gala has been on hiatus for nearly a decade. With dynamic chairs Alicia Smith and Brigitte Kalai, and with Amerapex as presenting sponsor, the event came roaring back — under the twinkling chandeliers of the country club’s ballroom. A crowd of about 200, many of them boldface names from the society set, helped raise $215,000 for Omega House.
An rep for event organizers called Omega House “a pioneering residential hospice providing compassionate care to terminally ill AIDS patients since its founding in 1986 as Texas’ first such haven,” adding that “many dedicated Omega House volunteers and supporters joined in the celebration, underscoring the community’s ongoing commitment to Avenue 360’s mission.”
Musical performances included those by the HSPVA choir, handsome blues crooner Luke Whitney and powerhouse America’s Got Talent semifinalist (and registered nurse!) Christina Wells, who belted out crowd pleasers like “Natural Woman.” Emcee Deborah Duncan of TV, also a singer, joined Wells in a rousing “We Are Family” rendition.
Lovely soaring florals by H-E-B and table linens by Kirksey Gregg filled every table, but the most beautiful moment of the evening might have been when famous PaperCity society scribe Shelby Hodge gave the staycation she’d won at the raffle to performer Wells as a surprise gift. Wells will enjoy a weekend driving a Porshe and luxuriating in style, thanks to Porshe River Oaks, Porshe West Houston and The Post Oak Hotel.
Other raffle prizes included dazzling earrings by Nini Jewels, a custom necklace by Wayne Smith Jewels donated by co-chair Kalai, and a shopping spree at Tootsie’s. Nearly as delicious as the luxurious raffle, dinner was a rich surf and turf of steak and seabass with the country club’s famous pecan balls — ice cream rolled in chopped nuts and doused in sauces of chocolate and caramel — for dessert.
Ken Bohan, longtime board member and generous donor, was presented with the Harmony of the Heart award. “Omega House Medical Director Gus Krucke, Director of Dental Services Mark Nichols and Omega House Director Sandy Stacy were honored with the Symphony of Service Award,” noted the Avenue rep, “with Stacy receiving a standing ovation for her 30 years of service.”
Organization President and CEO Charlene Flash, who drew comparisons to Tina Turner in her chic, leggy cobalt mini dress, remarked: “This year’s Voices for Hope event enables us to continue the essential work of Omega House, ensuring that those facing terminal illness find comfort and dignity in their final days.”
Spotted in the crowd: Lance Smith, Bashar Kalai, Fady Armanious, Beth Wolff, Tony Bradfield, Leisa Holland Nelson, Farida Abjani, Omar and Maria Moncada Alaoui, Steve Spencer, Jody Merritt, Christine Johnson, Michele Till, Anna Reger, Mandy Kao, Mark Folkes, Christopher Johnston, Brandon Weinbrenner, Mitchell Greco, Sonny Garza, Todd Ramos, Scott Evans, Aaron Matthews, and, just days ahead of their Mexican destination wedding, Hallie Vanderhider and Bobby Dees.
Hallie Vanderhider and Bobby Dees
Omar and Maria Moncada Alaoui
Fady Armanious and Tony Bradfield
Luke Whitney
Kristen Cannon, Beth Muecke and Kelly Anzilotti
Alex Kalai, Bashar Kalai, Brigitte Kalai and Remy Kalai
Shelby Hodge surprises crowd in gifting staycation package she'd won in the raffle to singer Christina Wells.
Mark Folkes, Christopher Johnston, Mitchell Greco and Brandon Weinbrenner
Mandy Kao and Ana Reger
Deborah Duncan, Brigitte Kalai, Dr. Charlene Flash and Alicia Smith
Scott Evans, Leisa Holland Nelson and Aaron Matthews
Nini Hale and Sylvia Forsythe
Rusty and Sue Burnett, Ken Bohan and Ann Deaton
Ashley Tse, Stephanie Nielsen, Michele Till, Alex Blair and Sandra Smith-Cooper
Brent and Lara Bell
Ghada Ali, Steve Spencer and Jody Merritt and Christine Johnson
Todd Ramos, Omar Alaoui, Lance Smith and Jeff Gremillion
From Your Site Articles
Related Articles Around the Web
Keep Reading
Show less