Thrive & Inspire: At Orion, O’Brien and Patel's Focus Is ‘Families We Transport Every Day’
Mar. 6, 2023
ORION EMS Vice President Sumi Patel and President/CEO & Founder Gerard O'Brien
DESCRIBE YOUR HIGHLIGHT of 2022. A continuation of our values, our leadership within the industry and the commitment to quality that our customers have come to expect. We remain on a growth trajectory within Houston and are happy to continue to expand our customer base by providing quality care.
How did you lead through Covid and adapt for success? As an EMS company, any public health emergency places us squarely in the spotlight. While this may seem daunting, being ready and able to handle any medical needs for our community is a pillar of ORION. Our friends and neighbors were hurting, and we made a commitment to be there for them, just as we have for the last 15 years. During these last two years, ORION’s leadership team ensured that our medical personnel were fully trained on the latest guidelines in patient care, and we frequently consulted with the leading medical and government authorities. The core mission of ORION did not change: to provide professional, compassionate medical care to every patient.
How did your career journey lead you to EMS? Throughout my life, I have challenged the status quo of various industries. To me, the most insidious thought for any organization is, “That’s the way we’ve always done it.” In my career, I’ve consistently rejected the concept that an organization has reached its ceiling of potential impact. Having owned several businesses, my primary strategy has been to identify new efficient and customer-friendly ways to function. My decision to enter EMS was no different; I saw an industry that was too crowded (from a competition standpoint) and barely acknowledging the needs of the people it was supposed to be serving. I founded ORION to be the premier EMS company in Houston by returning the focus of our work to where it should always be — the families that we transport every day.
What’s “the end game” for ORION? The “end” is also our “beginning”: our staff and our patients. Every decision I make with our leadership team is focused on providing the best medical care possible in every transport. We are providing the Houston region with safe, reliable care for their loved ones while showing the public, and the EMS industry, what an ambulance service should be.
Describe ORION’s “win-win strategy” in the community. Our strategy centers on people — our staff, our hospital clients, and our patients. The EMS industry is so unique because, by definition, people come to us at difficult moments. ORION has a reputation for not only the quality of care we provide, but in the kindness and empathy shown by each employee. We would not have existed in this industry for as long as we have without being a bright light for the people of Houston when they need us.
What are your favorite aspects of your team? Without question, my favorite aspect is that ORION’s leadership team is entirely “homegrown.” Beginning with Vice President Sumi Patel, every senior leader started their career with ORION at a different level and has earned promotion to their current role. Those shared experiences create exceptionally strong bonds between us, and it ensures that we come to work focused on the same goals each day. Sumi has been standing with me since the beginning of ORION 15 years ago, and her commitment to excellence is, truly, unparalleled.
What makes you excited for 2023? The year 2023 is shaping up to have the same dynamic aspects that impact all EMS companies across the industry. We are excited that our stability in the marketplace, the leadership that guides our company and our continued quality of service will carry us through any challenges that may arise.
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At Marigold Club, Amid Martinis and Oysters, VIPs Alight to Toast CityBook’s Leaders & Legends
Daniel Ortiz
Nov. 21, 2024
Sylvia Casares
MANY OF THE city’s who’s-who gathered at the city’s buzziest venue to toast Houston CityBook’s 2024 “Leaders & Legends,” presented by The Village of River Oaks.
About 100 guests filtered past fabulous autos from event sponsor Bentley Houston into Chef Austin Waiter’s red-hot Marigold Club in Montrose on a balmy pre-holiday evening. They came to sip gin “Marigold Martinis” and other signature cocktails, and to nibble beautiful classics such as tartare of beef filet with whole grain mustard and thyme and freshly shucked Mere Point oysters in shallot mignonette. But mostly guests, along with reps of event sponsor Valobra Master Jewelers, were there to gladhand and celebrate this year’s class of honorees.
This 2024 group included Community Artists Collective co-founder Michelle Barnes, Recipe for Success and Hope Farms founder Gracie Cavnar, “Enchilada Queen” and cookbook author Sylvia Casares, hot Hamsa and Doris Metropolitan restaurateur Itai Ben Eli, and Raz Halili, whose Texas fishery is the first fully certified-sustainable fishery in North America.
Other 2024 leaders and legends included University of Houston Chancellor Renu Khator, former Rice University president David Leebron, playwright ShaWanna Renee Rivon, jeweler and philanthropist Franco Valobra, and energy exec Bobby Tudor, who’s leading the effort to keep Houston the world’s energy capital — even as the industry pivots to sustainability and a greener future.
CityBook editor and CEO Jeff Gremillion made brief remarks and toasted each honoree. Jim Gray, founder and CEO of The Village parent company The Aspenwood Company, also welcomed the crowd.
“Leaders & Legends, our beautiful annual portrait collection, is the most revered and prestigious content we produce all year,” says Gremillion. “And the Leaders & Legends party — a lovely, lowkey affair at which honorees past and present can hobnob with other VIPs in a posh but relaxed setting — has become a highlight of the Houston social calendar.
“Everyone is talking about the Marigold Club, and we were delighted to partner with Chef Waiter and his amazing team for this year’s party. The attention to detail was extraordinary, and the food was elegant and delicious. Everyone had a wonderful time.”
Waiter’s complete menu also included chicken liver mousse gougères with preserved citrus jam and Argentinian shrimp cocktail with lemon and chives — all passed on silver trays by bow-tied and white-jacketed servers. For dessert, Marigold proffered chocolate friandswith chocolate cremeux, brûléed treacle tarts with citron crème and Earl Grey tarlets.
This year’s iteration of Leaders & Legends, created by Gremillion and Executive Publisher Lisa Holthouse, is the seventh for CityBook. Past honorees include Nobel laureate Jim Allison, billionaire mogul Tilman Fertitta, boundary-breaking prima ballerina Lauren Anderson, Astros owner Jim Crane, lifesaving medical researchers, civil rights leaders, artists, activists, fashion designers, members of congress, Olympic medalists, Tony- and Grammy-winning musicians, and top-tier philanthropists like Margaret Alkek Williams, Cynthia Petrello, Becca Cason Thrash and Lynn Wyatt.
The fall “Leaders & Legends” issue of CityBook is available on newsstands all over the city. The holiday issue hits at Thanksgiving.
Rubens Franz, Katia Lessa and Bernie Cantu
Phoebe Tudor and Connor Walsh
Bob and Gracie Cavnar and David Leebron
ShaWanna Renee Rivon
The Marigold Martini
Raz Halili
Jacquie Baly and James Craig
Brandon Weinbrenner and Todd Ramos
Tom and Robin Segesta
Austin Waiter
Shane Dante, Vanessa Iturbe, and Lin and Itai Ben Eli
Outside the Marigold Club
Felipe Riccio and Carrie Brandsberg Dahl
Dana Ely, Meredith Clark, Caimen Schneider and Shannon Waiter
Shawn Lynch, Jentry Kelley, Thy Mitchell and Kyle Denton
Leila Perrin and Beth Wolff
Tartare of beef filet with whole grain mustard and thyme
Jim Gray
Bill Stubbs, Lisa Holthouse and Kurt Grether
Jason Fuller
Samantha and Raz Halili
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Blake and Dana Fertitta with Belle and Zoe
CITIZENS FOR ANIMAL Protection (CAP) is having a very merry holiday season, having raised a record-breaking $1 million at its annual gala in November.
With a theme of "Best in Snow," a seasonal play on the funny flick Best in Show, the glam gala took place at The Post Oak Hotel, where animal lovers (and their furry friends!) reveled in sparkling holiday decor. Event co-chairs Angela Hernandez and Carson Brown were thrilled with the turnout, which topped 700.
Guests were welcomed with espresso martinis from the ice bar, sponsored by Sire Spirits and Branson Cognac and Le Chemin du Roi, and spent plenty of time perusing the Bourbon and Bubbles pull (more than 100 bottles!) and the silent auction. Once inside the blue-and-white-hued ballroom, the crowd cheered on the evening's honorees, who strutted their stuff alongside their pets. Andy Cerota and his pup Maxwell were crowned as the 2024 Celebrity Pets of the Year, with Dana and Blake Fertitta and their dogs Belle and Zoe were first runners-up.
Galagoers were also moved by the story of CAP’s Celebrity Canine Hero Award recipient, Bram Kohlhausen and his service dog Chip. And emcee Frank Billingsley was joined by Brittany Franklin during the "Paws Up" portion of the evening as well as the live auction.
Andy Cordes and Dawsel White
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Robert Tijerina, Patrick Lancton
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