Duos, Trios and Teams: ‘Mutual Respect and Trust’ Key at M Penner

Al Torres
Duos, Trios and Teams: ‘Mutual Respect and Trust’ Key at M Penner

Murry & Karen Penner

HOW DID THIS duo come about? We’re a husband-and-wife team in a family business. We met in 5th grade at Kolter Elementary School and became lifelong friends. For the record, we didn’t start dating until a few years later — and we just celebrated our 40th anniversary!


What’s unique about your team and how does the relationship benefit the business? Our team is part of our family; many of us have worked together since we were in our twenties, so we’ve literally grown up together.

Throughout the year we have many events where our brand representatives come to the store. Without exception, they tell us that our team is the best they’ve seen. This sentiment is validated often by customers who send notes of appreciation (and occasional bottles of tequila) for an experience that exceeded their expectations.

We are very proud of these accolades and credit our staff for their expertise, professionalism, and commitment to excellence. They love to share their interests beyond the fashion world, too; so, if you want to know anything about biking or scuba diving, great vacation spots, or dining recommendations, just ask. On top of that, they’re just a lot of fun to be around.

Tell us about your business. What’s special about what you do and how you do it? In a nutshell, we help men live their best lives in style.

We are unique in Houston by offering a curated collection of both established and artisan luxury brands, along with best of class casual offerings, all together, under one roof. We have been experts in the custom business for over 40 years and offer made-to-measure services from the most sought-after brands in the world, including Zegna, Kiton, Isaia, Brunello Cucinelli, Santarelli, Sartorio, and more. We have what many consider to be the best tailor shop in town, and we offer complimentary alterations, closet consultation, private appointments, style advising, and local delivery.

The M Penner Team: Judy Penner, Jeremy Penner, Cody Sever, Karen Penner, Belinda Hillhouse, Jesus Alfaro, Joel Choney, Andrea Irizzary, Whitney Wiggins, Murry Penner (not pictured – Javier Aceves)

What would you be willing to share with others about the secret of success as a duo? We are often asked how we can be married, work together, and not kill each other — how that works. The easy answer is we trust each other. We share great satisfaction in seeing the business and our employees grow and prosper. On occasions where there is conflict, the answer is simple. The buck stops with Murry … at the store. At home, it’s a … well, another interview!

And what makes for an effective team in retail? Everyone on the team works together, so a culture of mutual respect and trust is fundamental. We’re fortunate to have great synergy here that enhances the experiences of both our team and our customers.

Our team works hard, and they are really talented. To keep things fun, we like to have contests that involve games like winning poker hands and “stealing the $20.” We also set team goals, and it’s wonderful to see how the team always pulls together and encourages each other so everyone wins.

What’s up next? What can you share about your plans for 2023? After 17 years at this location, it’s time for a refresh and we’re embarking on a renovation early next year. We’re also planning something special next year to celebrate 50 years in business. Stay tuned!

Consistent Focus on the Patient Is What Sets Montrose Med Spa Apart

Owner Maricela Olivo and Montrose Med Spa

WHAT MAKES MONTROSE Med Spa stand apart from the competition? We set ourselves apart from the competition by being consistently focused on one thing: the patient. With that focus, we will succeed in a successful and healthy experience and loyalty to Montrose Med Spa. Staying true to our message of intentional wellness is a point of difference where I see other spas being unclear and distracted in their direction. By listening to our patients, we ensure we meet and exceed their expectations. We continually stay on top of the market by offering the best innovative body sculpting and skin treatments that invigorate and energize and are specifically designed to restore balance and strength and renew youth to the body. We also utilize a number of marketing programs to stay on the minds of our guests, including radio, TV, direct mail, email blasts, and unique invitations for exclusive treatments. One element that helps to establish the bar and sets us apart from our competition is our emphasis on providing a complete medical gym experience—from the varied treatments with Emsculpt Neo to a personalized health and wellness and skin evaluation for each individual by our certified staff. We also provide a noninvasive, pain-free, and needle-free facelift through EMFace in addition to offering monthly beauty memberships that create a commitment to the overall wellbeing of the patient.

Keep Reading Show less

Santé's Verde Room

COCKTAILS ON FIRE, caviar carts, and three-hundred-year-old olive trees, oh my! It’s all at Santé (French for cheers!), which has bowed on Richmond in Upper Kirby.

Keep Reading Show less
Food

The Rusty Parrot's courtyard

THE CLUES ARE there from the start: The Jackson Hole airport entrance is marked with an iconic arch made of elk antlers. The airport-transfer driver has binoculars perched on his dash. And the famously jagged Tetons immediately beckon on the picturesque drive to the lodge.

Keep Reading Show less
People + Places