Thrive & Inspire: ‘I Believe in Having Employees that Are Happy,’ Says Wilvin J. Carter
Mar. 7, 2023
Wilvin J. Carter, The Law Offices of Wilvin J. Carter P.C.
WHAT'S THE SECRET to running a successful business? I have found that there is no real secret to running a business. I abide by a set of principles that have allowed my business to grow and flourish for the past 15 years. First, I make sure that our team is competent on the laws and the facts surrounding all my clients’ individual cases. Secondly, I am always staying abreast of the public’s temperature as it relates to hot button topics that may affect prospective jurors who will be determining the outcome of my clients’ cases. More importantly, my clients’ feelings and needs are always at the forefront of our legal representation of them. Our clients’ happiness is the most important aspect of my business. My law firm obtains excellent results for our clients and in return, they refer their friends and family to us for legal representation. Client satisfaction is not a secret.
What’s unique about your approach or your mission? My approach to accomplishing my goal is unique because I do not operate my law firm like a traditional law office. I treat my law firm as if it was a business operating in Silicon Valley, Austin, and Seattle. Meaning, my practice functions like a tech company. I believe in having employees that are happy and work in an atmosphere without unnecessary and traditional office stress. We do not wear suits every day. We do not punch a time clock. Our offices are purposely uniquely decorated. Our office and work environment are designed to mimic the atmosphere that you would find in a five-star hotel or nice day spa. By way of example, on Thursdays we have a yoga instructor to come in and guide us through stretching and meditation to relieve stress. My philosophy is simple, we cannot positively represent our clients if our minds and bodies are focused on needless stress and not our clients’ legal needs.
What’s special about your team/colleagues? My entire team truly love their jobs and work lives. They take fighting and winning our clients’ cases very seriously and personally. What’s apparent in the representation of our clients is that we see ourselves, our family members, and our friends in all of our clients’ circumstances and legal matters.
Who or what inspires you as you seek to reach greater heights of success? The life and courtroom triumphs of the late great Johnnie Cochran.
What have you learned about your business and your community that might inspire others? That’s simple. My business has survived and has been successful because of the genuine connection that we have with the community and the issues that plague the community. We treat all our clients like family and that is what matters most. In return, they treat us like family and that makes our representation of them even more meaningful.
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Kathy Anderson, Eklektik Interiors Owner and Principal Designer, & the Eklektik team
WHAT WAS THE highlight of 2022 at your business? Winning Best of Show at the 2022 ASID Ruby Awards was very exciting. It was an honor to be recognized and supported by amazing industry partners and friends.
Successful people usually have many choices in what to do professionally. Why did you choose this? I discovered interior design purely by accident. Growing up on a farm in East Texas, I didn’t even know this was a profession. I took a beginning interior design class with a friend in college, and I fell in love with it. I believe I’ve been successful because I work hard, and I truly love what I do.
We’re fans of late educator Stephen Covey, who used to say that successful people “begin with the end in the mind.” At your business, what are you striving to accomplish? At this point in my career, I am working more as a mentor to my team. I want to leave my team and clients better off because they worked with me. Even though I’ll probably never 100 percent retire, I am slowing down and thinking more about what I want to leave behind. I feel so blessed with the success that I’ve experienced creating and building Eklektik Interiors, and I want to focus more on giving back to my industry and community.
Covey also spoke of having a “win-win strategy,” in which both the business owner and the customer win in the transaction. Can you describe your win-win strategy? When my clients are happy, I’m happy. It’s just that simple. I believe having a win-win strategy is being aware of the impact that you have and owning it. Every day that I get to get up and do what I love to do is a win. Figuring out different solutions, thinking outside the box, and finding inspiration in the process, is how I continue to find ways to make myself and others happier.
What’s special about your team? My team is eager to learn and tackle challenges. They love it just like I do! We all work together and individually to reflect Eklektik and our philosophy. We believe that the project isn’t about us; it is about our client and what they have asked us to do. I trust the fact that my employees know how to do just that. I love to see each designer flourish on their own and work together as a team for Eklektik’s success.
What’s new for 2023 that you’re excited about? We are very excited to announce our new location at 9434 Katy Freeway, Suite 200! Our studio in now dedicated 100 percent to interior design. We know that everyone is worried about inflation and being careful with their money. We are committed to working smarter as we give our clients the most bang for their buck. I’m excited to slow down and simplify my business and life and give my staff an opportunity to grow.
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